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Samsung Galaxy A51 5G,version 2.17.0. see release notes only for 2.16.0 and lower???

Hatchetface92Hatchetface92 Posts: 6 ✭✭
edited May 2021 in General Questions #1 latest comment 05 July, 2021, 08:38 pm.

I still only see release notes for 2.16.0,

Does my device not support it, anyone who has any knowledge about it please! It would be greatly appreciate....

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  • DrakoniteDrakonite Posts: 1,552 ✭✭✭✭✭
    #2 Best Answer 04 June, 2021, 12:35 pm.

    try uninstalling and re-installing but if all you're missing are the release notes and the actual update for 2.17 is in, then it doesnt rly matter.

  • HPWUblueHPWUblue Posts: 1,715 mod
    edited June 2021 #3 Best Answer 18 June, 2021, 05:04 am.

    Hey @Hatchetface92! Thank you for reporting this, I'll be sure to share it with the team. Meanwhile, I took a look at your account and can confirm that you're on the latest version of the app (2.17). Please let us know if you notice anything else that may require our attention.

    @Drakonite @Owlx 🙏

Answers

  • DrakoniteDrakonite Posts: 1,552 ✭✭✭✭✭
    #431 May, 2021, 08:39 pm.

    maybe @HPWUblue knows why :)

  • Hatchetface92Hatchetface92 Posts: 6 ✭✭
    #512 June, 2021, 01:36 am.

    Thank you I appreciate your help @Drakonite

  • H4rdC4ndyH4rdC4ndy Posts: 83 ✭✭
    #618 June, 2021, 01:28 am.

    i've been asking for help on finding out if phones are compatible for over a year and a half I've asked here Twitter and Niantic directly the only list I find is from June 2019 which is completely unhelpful. this game and its community has been totally unhelpful! how can anyone play if the requirements that are listed describe most phones but nearly everyone is ignored when they ask for help specifically compatible ones I've bought several phones and none work. but since no one says which 2020-2021 phones do.

  • OwlxOwlx Posts: 1,227 ✭✭✭✭✭
    edited June 2021 #718 June, 2021, 02:32 am.

    @H4rdC4ndy one way I've checked new phone compatibility, at the carrier store or big box store. Find the demo phones. Open Google play store. Search for the Wizards Unite app. Generally if HPWU shows in the search results (using the demo phone) it should be compatible.

    While comparing a Samsung E10 and LG K40. HPWU didn't come up in Google play store for the E 10. It did was in the results for the K40.

  • HPWUblueHPWUblue Posts: 1,715 mod
    #818 June, 2021, 05:08 am.

    @H4rdC4ndy Sorry to hear about your experience. You can find the device requirements for Harry Potter: Wizards Unite in our help article: niantic.helpshift.com/a/hpwizardsunite/?p=all&l=en&s=troubleshooting&f=device-requirements

  • Hatchetface92Hatchetface92 Posts: 6 ✭✭
    #905 July, 2021, 08:38 pm.

    Thank you very much for taking the time to check that out fir me and letting me know @HPWUblue it's greatly appreciated.

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