Treasure Trunk Trace Charms not Counting

Mulan114Mulan114 Posts: 2
edited June 14 in Report a Bug #1 latest comment 10 June, 2021, 10:00 am.

Hi, there seems to be a problem counting Trace Charms. This morning, I earned at least 4 (probably 5 or 6) Trace Charms in my Treasure Trunk awards, but none of them appeared in my “useable” Trace Charm count. Would you please see if there is a systemic problem with the Trace Charm earnings from Treasure Trunks being added? Thanks very much!

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  • HoktonfonxHoktonfonx Posts: 1
    #209 June, 2021, 10:17 pm.

    I am having the same problem today. I've earned 5 charms through the treasure trunks and yet I still only have 1 available to use. Please take a look at this.

  • HalloMamiHalloMami Posts: 103 ✭✭✭
    #310 June, 2021, 10:00 am.

    This complaint actually appeared here a couple of times. However, when people tried to document it, it turned out that the players actually received recharges for Inn or Greenhouse charms but mistook them for Trace Charms. Sure you got Trace Charms, not the other two?

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