My game reset

Djabeck1Djabeck1 Posts: 1
in General Questions #1 latest comment 17 March, 2021, 06:22 am.

For some reason my game reset itself and I have been sent back to the beginning. How can I fix this? I have been active on this game for over a year, and I have lost all my work.



  • DogoutlawDogoutlaw Posts: 1,928 ✭✭✭✭✭
    #217 March, 2021, 05:47 am.

    @HPWUblue can you help?

  • HPWUblueHPWUblue Posts: 1,680 mod
    #317 March, 2021, 06:22 am.

    Thanks for tagging me @Dogoutlaw!

    Hey @Djabeck1! I took a look and can confirm that your level 39 account is intact. Harry Potter: Wizards Unite has different login methods (Google, Facebook, Apple ID) and you will end up creating a new account when you accidentally log-in with a different login method. Please log out from the current account and try to login again using the right login method. If you need help identifying your login method, you can contact us over the web using this form. Cheers!

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