Sudden Gold "Purchase"--Fix or Bug?

Antique100Antique100 Posts: 45 ✭✭
in General Questions #1 latest comment 09 June, 2021, 10:14 am.

My player name is agaragesaler.

I just got notice from Apple that today, Feb 27th, I purchased a "Pocketful of Gold" for $4.99.

Except, I made no purchase today. I haven't even tried to. And, as of 3 minutes ago, no gold has shown up in my vault.

I have, however, in January & February, had multiple purchase attempts fail in IOS--both on my iPhone and iPad. These fails were of different types. Sometimes I was charged for the fail by Apple; sometimes I wasn't charged.

Did some of the charged-but-not-received gold purchases just, today, come unstuck?

What's going on?


Best Answer

  • hpwulolahpwulola Posts: 1,140 admin
    #2 Best Answer 03 March, 2021, 05:33 pm.

    @Antique100 We are not aware of any changes or triggers for this on our end. Are you able to contact Apple about this transaction and inquire why it was delayed?


  • StephieRoboStephieRobo Posts: 10 ✭✭
    #303 March, 2021, 02:09 am.

    @Agaragesaler just a thanks for the gold gifts dude! Will send you one back once I can 😊. Much appreciated! Stephierobo

  • Antique100Antique100 Posts: 45 ✭✭
    #403 March, 2021, 07:31 pm.


    thank you for responding to my question.

    In all honesty, this iOS purchase thing has been going on so long and is such a mess, I don’t even want to try to talk to Apple about it at this point.

    @StephieRobo You are very welcome.

  • VoiceMasterVoiceMaster Posts: 127 ✭✭✭
    #509 June, 2021, 02:47 am.

    @hpwulola Two days ago, on May 6, I about 900 gold for $9.99. When I was charged, it was for $14.99 - one for the 900 gold and another for the 425 gold. I had not bought 425 gold, and don't remember, honestly, the last time I did buy gold. What is going on? I am on an iPhone 11. Thanks.

  • AltarielValiceAltarielValice Posts: 167 ✭✭✭✭
    #609 June, 2021, 10:14 am.

    @Antique100 @VoiceMaster

    You can get the purchase receipts sent to you? Would that probably help? I know I once had an issue with Google play on a different situation a long while ago and emailing them helped me. Is that possible with iPhone as well maybe?

    I hope you get sorted!

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