Sudden Gold "Purchase"--Fix or Bug?
Antique100
Posts: 46 ✭✭
My player name is agaragesaler.
I just got notice from Apple that today, Feb 27th, I purchased a "Pocketful of Gold" for $4.99.
Except, I made no purchase today. I haven't even tried to. And, as of 3 minutes ago, no gold has shown up in my vault.
I have, however, in January & February, had multiple purchase attempts fail in IOS--both on my iPhone and iPad. These fails were of different types. Sometimes I was charged for the fail by Apple; sometimes I wasn't charged.
Did some of the charged-but-not-received gold purchases just, today, come unstuck?
What's going on?
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@Antique100 We are not aware of any changes or triggers for this on our end. Are you able to contact Apple about this transaction and inquire why it was delayed?
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@Agaragesaler just a thanks for the gold gifts dude! Will send you one back once I can 😊. Much appreciated! Stephierobo
@hpwulola
thank you for responding to my question.
In all honesty, this iOS purchase thing has been going on so long and is such a mess, I don’t even want to try to talk to Apple about it at this point.
@StephieRobo You are very welcome.
@hpwulola Two days ago, on May 6, I about 900 gold for $9.99. When I was charged, it was for $14.99 - one for the 900 gold and another for the 425 gold. I had not bought 425 gold, and don't remember, honestly, the last time I did buy gold. What is going on? I am on an iPhone 11. Thanks.
@Antique100 @VoiceMaster
You can get the purchase receipts sent to you? Would that probably help? I know I once had an issue with Google play on a different situation a long while ago and emailing them helped me. Is that possible with iPhone as well maybe?
I hope you get sorted!