Still have a black screen

xlostlovebugxxlostlovebugx Posts: 2 ✭✭
in General Questions #1 latest comment 28 July, 2021, 07:08 am.

Since the last week I still have black screen, when I'm in my game. Can't make potions and no fighting, because it's all black. The rest I can do perfectly.



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  • MiraculousTikkiMiraculousTikki Posts: 2 ✭✭
    #201 October, 2020, 04:13 pm.

    I have the same problem as you and I know another person who deals with it. Can someone help? For now I am reinstalling the app whenever I want to play the game but it's quite irritating to do this every time.

  • DrBiscuitDrBiscuit Posts: 3 ✭✭
    #301 October, 2020, 05:29 pm.

    I was advised to launch the app directly from the app store, which has worked every time for me. (I'm on Android.) I still get the black screen when launching direct from the shortcut though.

  • MiraculousTikkiMiraculousTikki Posts: 2 ✭✭
    #411 October, 2020, 08:04 am.

    Thanks, launching from the app store really helped, but when I launch the app from the shortcut the problem is still on. I'm also on Android.

  • ArneintheberraArneintheberra Posts: 1
    #513 November, 2020, 02:55 am.

    Yes!! Me too! I haven't tried launching from the app store, but that's a pretty inconvenient way of doing it 😕. Hopefully if there are a few people they'll fix it soon.

  • TToto92TToto92 Posts: 6
    #613 November, 2020, 02:55 pm.

    It is still happenning for me as well. As far as I know there was no fix for this black screen issue at all.

  • Takeshineale512Takeshineale512 Posts: 8 ✭✭
    #727 July, 2021, 03:35 am.

    Try to update to v2.18.0 to see if it fixed the black screen issue on your Xiaomi phone and its fixed on both of my Xiaomi phones (M2011K2G and M2007J17G)

  • AshokaMaurya1AshokaMaurya1 Posts: 14 ✭✭
    #827 July, 2021, 07:47 am.

    The app version, 2.18 has fixed the black screen issue for me. Please have a look for the recent new app update!

  • OrwellmiaOrwellmia Posts: 15 ✭✭
    #927 July, 2021, 06:58 pm.

    Hi I have this and am on iPhone 12. Anyone else?

  • implode8881implode8881 Posts: 19 ✭✭
    #1028 July, 2021, 07:08 am.

    2.18 fixed the black screen for me on my Xiaomi. I don't have to use the Google Play workaround anymore.

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