I’m level 33 and haven’t found these yet. Any advice? I play daily.
They are "investigating", or at least that's what they have been saying for a couple of months. 🤷♀️
Contact support.....squeaky wheel gets the oil!
@hpwulola Would you know who I can contact for support on this? Or at least to get an update?
Hi, we have confirmed the issue here and have a fix planned in our next update (2.16.) I'll let you know of the schedule and full details when we are closer. Thank you all for your patience!
UPDATE: these items dropped and I began moving through the SOS assignments flawlessly. Thank you so much for the work put into this fix and the new update! @HPWUblue @hpwulola
@Unctius Great to hear! Thanks for following up with this thread :)
I’m level 36, play daily and complete nearly every event. I still haven’t gotten the London 5 and Redacted mystery report. Honestly, it’s super frustrating. The update hasn’t helped.
@hpwulola is there a way to report specific accounts for support?
I am having the same issue. I have been playing daily for over 3 months and the london five transcript and redacted report have still not dropped, not even after i did the new update. How can I get them?
I am having the same issue - unable to get the London 5 transcripts and I’m playing every day. How can we get these so we feel like we are actually progressing in the game?
Same here, i do all type of activities and none drop them 🥺
Help me please, I’m level 30 now and still stuck on SOS assignments, I need to recover the London five transcript mystery object and recover the redacted report mystery object.
@hpwulola any updates on this issue with London five transcript mystery object and the redacted report mystery object? I just received the assignment today but I feel kinda bummed if this still hasn't been resolved and can't be completed...
Actually I should say same for my family member dillybarwill he’s been stuck on these for over a year.
I got to this point in SOS by level 15, then mystery objects for the SOS just stopped dropping. I am now level 33 and still have yet to find The London Five Transcript nor The Redacted Report mystery objects.
I’m on version 2.17 and I have never gotten either the London Five or Redacted Report mystery objects. How can this be fixed?
it was, now its broken again.
I have the same issue... Stucked on this assignment. Game version 2.17 level 29, never seen theese two objects😭
Please help us
@hpwulola it seems a lot of us are still having issues getting the london transcript 5 and the redacted report, has there been any updates on this issue or will there be soon?
I'm having the same issue too. So frustrating
I have this issue too. Level 28, game version 2.17 and no sign of these two objects. I’m slowly giving up.
i also have the same issue, i am level 33 and game version is 2.18. but i didn't still find the london five transcript and redacted report
thanks in advance
I’m having the same issue. I️ play a few hours a day as I’m disabled and have no life. Still no drop after several months. Level 34.
@hpwulola Same issue. Haven’t been able to find these things. Please advise
Same problem here. Have been stuck on this since Level 4-5. Now on Level 30. Would love a fix!
I'm having the same problem - London 5 and redacted report are not dropping. Would be good to know if a fix for this is planned.