2.15 with Android 10: Black screen with only menu

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Comments

  • TeodorakiTeodoraki Posts: 2 ✭✭
    #12221 September, 2020, 08:11 am.

    Same issue, for two days now.

    Any updates on fixing the problem?

  • LittleBluePixieLittleBluePixie Posts: 1
    #12321 September, 2020, 08:20 am.

    Exact same problem here, Huawei p30

    Haven't been able to play at all over the event weekend, not impressed, none of the suggested fixes work

  • TrosdetiTrosdeti Posts: 1 ✭✭
    #12421 September, 2020, 09:41 am.

    Same problem, playing with Redmi Note 7, I can't complete the current event

  • BatBlackBatBlack Posts: 1 ✭✭
    #12521 September, 2020, 10:36 am.

    Same issue here wit Xuaomi Mi 9T Pro and miui 12.

  • MimssElMimssEl Posts: 1
    #12621 September, 2020, 01:48 pm.

    Same here. Really annoying to have to uninstall and reinstall every two hours

  • KitzenKitzen Posts: 436 ✭✭✭
    #12721 September, 2020, 02:03 pm.

    @MimssEl reinstall not needed, you can just open the game via the playstore, instead of the phone app. alternatively, switch the game language via the suitcase (this has to be done everytime you restart)

  • SherlockMilesSherlockMiles Posts: 13 ✭✭
    #12821 September, 2020, 02:04 pm.

    I have android version 9.

    -Cannot access Registry - get black screen and have to **** app (which means no potions, no portkeys, etc!)

    -Screen locks if I go to my profile - have to **** app

    -Cannot access any event confoundables - always get error check wifi or data, but I can access normal confoundables

  • AnaMarikaAnaMarika Posts: 0 ✭✭
    #12921 September, 2020, 02:08 pm.

    I cannot see the map because the screen is black


  • dricastrofdricastrof Posts: 5 ✭✭
    #13021 September, 2020, 02:27 pm.

    I have the same problem


  • LoopyHayzLoopyHayz Posts: 1
    #13121 September, 2020, 02:28 pm.
  • pequenamamapequenamama Posts: 3 ✭✭
    #13221 September, 2020, 02:28 pm.

    Same problem here. Huawei Mate SE 8.0.0

    After opening game, I change language back to English because I left it in another language before I closed it last time I played.

  • NickycitaNickycita Posts: 1
    #13321 September, 2020, 02:29 pm.

    Same problem. Xiaomi Pocophone.

    Restart, reinstall... I'm about a week without can play

  • xMiaPLxMiaPL Posts: 1
    #13421 September, 2020, 02:39 pm.

    Same here, Xiaomi Redminote 8Pro. Already checked turning on and off, reinstalling game... Nothing works and the event is on :(


  • TingocceTingocce Posts: 1 ✭✭
    #13521 September, 2020, 02:40 pm.

    Same problem.


  • EmicornEmicorn Posts: 3 ✭✭
    #13621 September, 2020, 02:50 pm.

    Same issues

    Redmi Note 7 MIUI 11

    Android 10

  • LetruxaLetruxa Posts: 0
    #13721 September, 2020, 02:58 pm.

    I keep seeing a black screen


  • ChloreaChlorea Posts: 1
    #13821 September, 2020, 02:58 pm.

    I started to play the game yesterday, and my screen turns black while I'm on the map. There are some flashes that ley me see where I am, and I can interact with targets, but when I get into the greenhouse I can't see mor touch the pots. Potions don't work either.


  • PatiotePatiote Posts: 1
    #13921 September, 2020, 03:01 pm.

    same issue here. black screen. HUAWEI mate 20 lite. android 9

  • EmicornEmicorn Posts: 3 ✭✭
    #14021 September, 2020, 03:07 pm.

    Same issues

    Redmi Note 7

    Android 10

  • RomybutterflyRomybutterfly Posts: 0
    #14121 September, 2020, 03:07 pm.

    I'm getting a black screen in the main window and challenges in the fortresses.

    I have tried uninstalling and installing again.

  • BWGPLBWGPL Posts: 0
    #14221 September, 2020, 03:07 pm.

    Two days now... Since the update. I was getting pretty bored, maybe this is a sign it's time to delete the app =(

  • GotikaGotika Posts: 2
    #14321 September, 2020, 03:40 pm.

    With the update the game has a black screen.

  • FieldWrigleyFieldWrigley Posts: 3 ✭✭
    #14421 September, 2020, 04:43 pm.

    I reinstalled the game and it just never loads. This has been going on for three days!! QA really did a fail here on Android. Some heads better role. I might just quit all together and spread the word.


    Funny how other developers have to have strict QA, but not Niantic to get the game and updates to the Play Store.

  • BLHJBLHJ Posts: 1
    #14521 September, 2020, 04:52 pm.

    Same for me and for Magic drink.


  • RindurRindur Posts: 0
    #14621 September, 2020, 04:59 pm.
  • TembesuTembesu Posts: 1
    #14721 September, 2020, 05:02 pm.

    Reposting the workaround of other players posted before, and I add the 4th and 5th step, as it works for me .

    1. Go to Suitcase > Settings > language
    2. Switch language - pick other language, e.g. Deutsch
    3. The app will auto restart and you can see the map.
    4. Repeat the Step 1 in that language : go to Suitcase > Settings > language
    5. Switch language - pick English again


  • LaffiTaffiLaffiTaffi Posts: 4 ✭✭
    #14821 September, 2020, 05:48 pm.

    It's been three days now and no status update or any communication from Niantic while tons of people literally can't play the game. Not just an annoyance, we can't play! I feel like this should be a top priority

  • BalthazarHuffsBalthazarHuffs Posts: 38 ✭✭✭
    #14921 September, 2020, 05:56 pm.

    Are we getting any type of answer about this? I'm tired of switching language everytime I open the game...

  • nannajonannajo Posts: 10 ✭✭
    #15021 September, 2020, 06:28 pm.

    Oppo R11S Android 7.1.1

    Black screen as others. Works OK signing in from Play store

  • PedesoloPedesolo Posts: 2 ✭✭
    #15121 September, 2020, 06:33 pm.

    Same problem Xiami Note 7

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