I have the same issue, not sure how to check what version of android I have but I have a huawei p20. I manage to play but only by randomly taping the screen until I taped on something and then Continue as normal as it is no longer black. Same in fortress got in to the chamber it went black and taped until I got something and then no blackness I can see the beast and continue as normal.
Same to me, after login the screen turns black, also the potions, I can't pick up anything
Same here. In the middle of an event, so annoying.
Also happens on my Android 10 device (and doesn't occur on my iOS device)
Most reports are from users of phones made by Huawei, Honar and Xiaomi. Only one unsolved problem with a Nokia. No other brands.
Android-Version seems to be of low/no importance as Android 9 and 10 are mentioned in the reports.
after the update the map part is black. All the menu etc are visible and usable
Same here, Huawei P20 Pro.
Hello, today I downloaded the upgrade from Play store and after I opened the game, my screen was all black, the main page where I should have energy, ingredients and confoundables on the grounds, I can't see anything, it's the same with the tower, after I put the stone and enter, all is black, I can't see any enemies.
If the problem persists, I can't finish the event, I am one the third task...
Thank for reading
Same problem Xiaomi Mi Max 3
The map was completly dark, i could only see the bottom buttons. So i erased the game, dowloaded it again, my account is ok but the connexion is impossible, like error of serveur.
A Reddit-User posted the following workaround (thank You for that) :
Start the app from play store via open button. It sounds crazy, but I tried - it works.
So two workarounds now:
Change the ingame language after starting the app what triggers an auto restart
Start the app from play store
Écran noir également. Xiaomi Note 5 . Android 9PKQ1
Effectivement le bug écran noir disparaît si le jeu est lancé depuis le playstore
Same thing is happening with me
Problems on my phone only occur when starting the app from homescreen with style "drawer".
If style "drawer" is activated, app works normal when started from apps-screen (where you see the icons of all apps on a large page).
Starting the apps from homescreen with style "standard" also works.
Huawei Mate 10 Pro (Android 10).....😫
Same issue for me starting today.
Android 9 on an HTC U11
Black map and blacked out cauldrons, can't see what's brewing
I have the same problem, deleted cache, deleted app, reinstalled the app, download assets, running on Android 10, redmi note 8 pro
Same problem today on the 19th of september. Everything except menu cards goes black after everything has spawned on the map. After re-installing, it worked for awhile, but after starting the game again, the same problem occured.
I'm on Xaomi Pocophone
Nokia 8 with Android 9.
Reinstalled yesterday, did work for some hours.
Second phone: Pocophpne F1 Android 10. Was on 2.14.0 without any problems. 4 hours ago it automatically updated to 2.15.0. Now i have the same problem. Workaround with the language change works, but only until the game is restarted!
When I Open the app, my screen tienes black si I couldnt play.
Yo también tengo problemas mi teléfono es Redmi5plus, version MIUI global 11.0.2,android 8.1.0,
Same issue. Mi Note 10 Android 10
a local solved it by opening the app from gplay instead of manufacturer's app store.
Same with Poco X3 with MIUI 12 Android 10.
Same problem here with Xiaomi Redmi Note 8 Pro on Android 10 with Miui 12.
Rebooted, Data and Cache cleared but still black screen when opening from Homescreen.
Starting HPWU from PlayStore works.
Same problem, nothing works.
Same issue, Pocophone F1 with storage more than 3gb. Already tried all the suggestion from 'I cannot get the app to load or I see a blank screen'.
Maybe I just need to stop playing this game (getting boring anyway, heavy with storage hogging) and just continue with Pokemon
Same as above, Nokia phone version 9 android.
Thanks for the tip about opening the game via play store