2.15 with Android 10: Black screen with only menu
EuleHedwig
Posts: 7 ✭✭✭
After updating to 2.15 my display looks normal for a second than it turns black with only menue buttons visible. Menues and Wizarding screen are OK. Map as above. Bus works until I get into the Wizarding chamber after selecting a stone. Than it is black with menue buttons. Restaurant is black with the Wizarding guideline.
Already deleted all data and restarted the game.
Android 10, Huawei P30, german
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Possible workarounds:
- Launch the Wizards Unite app from the your phone's App Store
- Switch game language from the in-app Settings
- Suitcase > Settings > Language
- Force restart the app
Post edited by HPWUrobert on
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Same Problem, p20 pro Android 10 non root stock-Rom. After some try and errors. changing nativ language to eng, gives the mainscreen. but after restarting the game Black screen again. changing ingame language and mainscreen back again. nice every game Start changing language brings mainscreen back, nice Feature xd
Tested the language-change. The same here. Works until restart. Than language-change again...
Cannot login. Says Device incompatible. Samsung S10E on android 10
i have the same problem as ncoder, galaxy A50 with android 10
Map and part of the cauldron screen also blacked out
Same, mi6 on miui 11 android 9
Also black screen on map, cauldron and in a fortress battle.
After winning the battle map comes back till first encounter, then blacked out again.
Device: Nokia 8 (TA-1012) with Android 9
Same problem here, Xiaomi Redmi Note 8 Pro, MIUI 12, Android 10.
Issues the same as above. Loads for a second, then blank screen but with overlay of menu icons.
Unable to collect potions which have brewed.
Unable to battle in fortress'
Have rebooted phone
Nokia 8, Android 10
The map is turning black after loading screen
Same problem.
Xiaomi Redmi Note 8 pro.
Miui 12
Android 10.
Already rebooted. Data and cache cleared, and still black screen.
Same here. Black map screen after updating. Unable to play at all. Did reinstall the game, but still have the issue.
Redmi note 5 pro with Android 9
Have uninstalled and reinstalled - fixed 👍
Same here. Mi 6 Android 10
Same issue.
Rebooting, clearing all data, reinstalling was not helped.
Mi 9T Pro. MIUI 12. Android 10.
Exactly same problem as everyone else very annoying. Iv deleted the app reinstalled it redownloaded all assets and still same problem. Very bad timing in the middle of an event.
Huawei p30 Pro in the uk
Same here, tried downloading assets, resetting my phone, cleaning cache, and nothing worked. :'(
Same issue poco F1 Android 10
Same here, Huawei P10
Same problem, Xiaomi Redmi Note 8, Android 9
Same here. Happened after updating. Reinstalled the game, that helped only for a moment. The map is still interactable if you tap randomly and hit a trace or something to collect by chance. Occasionally the map blinks/flashes.
Same here huawei mate 20 pro with android 10
Reposting the workaround another player posted above as it works for me:
Goto Suitcase > Settings > language
Switch language - I picked French
The app will auto restart and you can see the map
If you close the app you'll need to repeat the steps above which is annoying and long but at least you can play.
Hello. Same for me on Redmi 5 Plus MiUI 11.0.2 Android 8.1.0.
The language tip is working: the app restart after language change and the map and the cauldron page are not black any more.
Same issue here. Huawei Mate20, EMUI version 10.1.0
Same as above. Was working an hour ago now my wizard is lost in black screen of death.
Same issue. Huawei P20 Pro. I can pick up things if I randomly tap in the black area and strike lucky.
Exactly the same for me, (Nokia 8, Android 9) weirdly the language change works, for which I'm thankful!
I have the same issue on POCO F2 Pro global (latest software). Sometimes there is a short flash of the map being visible for a fraction of a second. Is this some sort of half transparent overlay which is not working for now?
Currently solved the issue by uninstalling the game and installed an 2.14 apk of wizards unite I downloaded from the web. Of course I blocked Google play from automatic updates for now.
Please solve the issue before forcing the 2.15 update
@DrBiscuit @Sunwitch8 @Beethovena
Try loading the app via play store
With the game closed goto the playstore application, search for wizards unite and select open