Can’t open App in iOS 14.0

HackerTrainsUHackerTrainsU Posts: 1
in Report a Bug #1 latest comment 19 September, 2020, 09:26 am.

Just updated to iOS 14.0 and now when I attempt to open Wizards Unite the app won’t open.

1 votes

Working on a Fix · Last Updated

iOS 14 will be compatible with the 2.15.0 Update


  • BooosDadBooosDad Posts: 7 ✭✭
    #216 September, 2020, 08:39 pm.

    Updated this morning to iOS 14 and game to latest version of app - opens to black screen and crashes immediately.

    AU Apple App Store reports current version is 2.14 (1 month ago).

  • jpl4444jpl4444 Posts: 1
    #316 September, 2020, 08:49 pm.

    The game needs to be on version 2.15, but there is no word on when that will become available

  • ZerocoolhunterZerocoolhunter Posts: 1
    #416 September, 2020, 09:37 pm.

    Other Niantic (ingress and Pokémon go) already have updates.

    Where is 2.15? There is an ongoing event?

  • ImpstaZAPImpstaZAP Posts: 8 ✭✭
    #517 September, 2020, 12:03 am.

    Pokémon go sent out tweets yesterday saying it wouldn’t work with iOS 14 but seems to be working fine, not sure why HPWU can’t get it sorted.

  • Discofun25Discofun25 Posts: 0
    #617 September, 2020, 02:20 am.

    Game won’t launch and force quits immediately when launching. 

  • GoldenSnitch4GoldenSnitch4 Posts: 16 ✭✭
    #717 September, 2020, 02:22 am.

    Stuck in restart loop trying to start up game

  • KwizimKwizim Posts: 1 ✭✭
    #817 September, 2020, 05:20 am.

    And apparently you know??? And you didn’t know ios14 was release yesterday or what???

    Come on guys. This needs fixing NOW!!!

  • Dieks77Dieks77 Posts: 46 ✭✭
    #917 September, 2020, 10:27 am.

    Are you playing on iPhone and already updated to iOS 14?

    HPWU is not yet supporting that, update should roll out today.


  • Annakin94Annakin94 Posts: 3 ✭✭
    #1017 September, 2020, 10:55 am.

    Ahh this has happened on mine too! Why is it always during timed events that this happens!!!

  • Dieks77Dieks77 Posts: 46 ✭✭
    #1117 September, 2020, 10:56 am.

    Then again,

    Before updating any operating system on your phone, pc, tablet, whatever.

    It would be VERY wise to ensure BEFORE updating, all your important apps will actually support the new os...

    But I do agree, WB/Niantic could have communicated this a much better just as the other social-media accounts did for the other games.

  • MikeyHartMikeyHart Posts: 0
    #1217 September, 2020, 11:37 am.

    My app won’t open after phone updated to iOS14 and won’t load. Screen is black for a few seconds and then the app crashes.

  • Dieks77Dieks77 Posts: 46 ✭✭
    #1317 September, 2020, 11:48 am.

    iOS14 is not supported yet, HPWU update should rollout today.


  • Fish892Fish892 Posts: 0
    #1417 September, 2020, 12:55 pm.

    I’ve tried everything on the trouble **** page to no avail. I can’t get the game to load on my iPhone or my iPad. Initially the game stopped working on my phone while I was running iOS 14 beta software. But it would still load on my iPad that was not running beta software. Now it will not load on either. The game brings up a black screen and closes. Never even makes it to a loading screen.

  • Dieks77Dieks77 Posts: 46 ✭✭
    #1517 September, 2020, 12:59 pm.

    Did you update both to the iOS14 release?

    HPWU has not been updated yet to support iOS14, should rollout today though...

  • Medic257Medic257 Posts: 0
    #1617 September, 2020, 01:30 pm.

    Game will not load. It crashes every time I open the app

  • LesgetstrangeLesgetstrange Posts: 0
    #1717 September, 2020, 02:08 pm.

    The app doesn’t work with the new iOS update!

  • SandyspuppyloveSandyspuppylove Posts: 0
    #1817 September, 2020, 02:08 pm.

    I have an Apple 10 and they ran an update last night and now my game won’t open. I’ve deleted and reinstalled, I have deleted, rebooted and reinstalled.

  • RejkyvikRejkyvik Posts: 0
    #1917 September, 2020, 08:09 pm.

    game tries to load when selected. screen goes black as it starts to load and then crashes (?) and goes back to home screen. no matter what I do, same thing happens. gives no opportunity to do anything.

    iphone 7

    ios 14.0 (non-beta)

  • WriterofDreamsWriterofDreams Posts: 6 ✭✭
    #2017 September, 2020, 08:29 pm.


    not sure if anyone else is having this issue, but since updating to the new ios14 update for iPhone I have been unable to open the app.

  • TaurianaTauriana Posts: 0
    #2117 September, 2020, 08:33 pm.

    The game tries to load when selected.

    The screen tries to open then goes black as it starts to load and then crashes (?) and goes back to home screen. no matter what I do, same thing happens. gives no opportunity to do anything.

    This started after my software update to iOS 14. Please advise.

  • BabciaJamaBabciaJama Posts: 1
    #2217 September, 2020, 08:33 pm.

    I am having the same problem, dose anyone have an answer???

  • JunivereJunivere Posts: 1
    #2317 September, 2020, 11:16 pm.

    I'm having the same issue and I'm so annoyed because this will be the first day ever that I don't get my daily gift. I also can't continue with this event. Very annoyed.

  • LindsayL1119LindsayL1119 Posts: 2
    #2417 September, 2020, 11:25 pm.

    Same thing is happening to me. I keep getting kicked out of the app if I click on a foundable.

  • eXituseXitus Posts: 4
    #2518 September, 2020, 05:34 am.

    Same here since ios 14...

  • AAAplusAAAplus Posts: 2
    #2618 September, 2020, 10:32 am.

    After start, quickly return to OS, after update to iPadOS 14 on iPad Air 3.

    Apps Update 2.15.0

    iPad restart, Apps delete&re-install was tried.

    ingress & PokemonGO works fine.

  • IrsaiOliverIrsaiOliver Posts: 2
    #2718 September, 2020, 10:33 am.

    Same here for Android 9

  • AAAplusAAAplus Posts: 2
    #2819 September, 2020, 09:26 am.

    Now, resolved.

    After re-try delete&re-install, run well on iPadOS 14.

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