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Expand for more options.Top issues confirmed by the HPWU Team
279 discussions
1.8K comments
Most recent: The challenge tutorial appears and I experience a network error after selecting a Chamber by HauntingSilence
03 June, 2020, 06:32 pm
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Discussion List
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30New Announcement Closed HPWUrobert Moderator 1.1K views 0 comments 30 points Started by HPWUrobert latest comment 10 January, 2020, 01:37 am.Hi all, please review this post before submitting bug reports! Players can submit detailed bug rep…0 comments -
1New JupiterLee 18 views 4 comments 1 point Most recent by fourplus4 latest comment 03 June, 2020, 10:33 pm.Some of my fragments will go above the max count, and some of them remain at the max count for that…4 comments -
0New C4tmonster 21 views 2 comments 0 points Most recent by DorisMcDowell latest comment 03 June, 2020, 09:46 pm.I have many "glowing" foundables in my registry which have the green placed indicate but …2 comments
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21Investigating HPWUrobert Moderator 7.1K views 150 comments 21 points Most recent by TheDarkLordTom latest comment 03 June, 2020, 04:01 pm.Summary of the issue: The Images that received restored Fragments with this fix lost associated dat…150 comments
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0New Jrfuller1983 15 views 1 comment 0 points Most recent by fourplus4 latest comment 03 June, 2020, 02:55 pm.Every time I enter my registry, the game says I've lost connection and then freezes. I have to clos…1 comments
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0https://us.v-cdn.net/6031576/uploads/PLXEPGX9ZDLY/1-enter-as-professor.png https://us.v-cdn.net/603…0 comments
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1Resolved Closed CaptainSheridan Moderator 92 views 15 comments 1 point Most recent by HPWUblue latest comment 03 June, 2020, 01:30 pm.I cannot do Wizarding challenges at all. The opening Fortress screen locks my game. This happens bo…15 comments
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1I have an iphone 7 with all assets and updates downloaded and today I keep getting kicked out of th…2 comments
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0While working on a wizard challenge I was booted out and app auto restarted several times. Multiple…3 comments
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0When I tap the edit picture button it starts to bring it up then immediately crashes.11 comments
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0New k1platinum 8 views 0 comments 0 points Started by k1platinum latest comment 03 June, 2020, 08:24 am.https://us.v-cdn.net/6031576/uploads/JSQDQU854SU6/screenshot-20200603-170012.jpg Portkey to the Gre…0 comments -
0When I engage a foe in a chamber in the challenges, I keep getting kicked out of the battle after o…0 comments
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0New PurplePatsy 19 views 1 comment 0 points Most recent by MrSciGuy latest comment 03 June, 2020, 03:17 am.I guess this was an issue in the past, but now my gringotts screen is blank. I have tried restartin…1 comments
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20Investigating Slapshotclub Moderator 817 views 71 comments 20 points Most recent by Vivienne84 latest comment 03 June, 2020, 02:26 am.My registry freezes upon going into it telling me connection was lost... I have done update and dow…71 comments
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0New Apoptosis263 Moderator 37 views 5 comments 0 points Most recent by Apoptosis263 latest comment 02 June, 2020, 11:37 pm.Game loads, user selects dob, user taps "gmail", selects Gmail that was being used (for t…5 comments
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6Approved Wayspots appeared on Ingress and PoGo maps more than 2 weeks already, but still no progres…5 comments
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0Earn 3,000 wizarding XP special assignment is stuck at 2,990.0 comments
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1How is this supposed to be? Placed in current page = no xp Placed in Flora/fauna page = no xp Plac…2 comments
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2Working as intended Closed NEEEEEDS 57 views 4 comments 2 points Most recent by NEEEEEDS latest comment 02 June, 2020, 05:29 pm.I have more than enough foundables in my a few pages in my registry but it doesn’t seem to have any…4 comments
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0New OcclumencyQueen 13 views 0 comments 0 points Started by OcclumencyQueen latest comment 02 June, 2020, 03:05 pm.Most people have 13/20, but mine stuck at 12. I have done the greenhouse contribution one, if you'd…0 comments
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2New Twilightpony9 Moderator 35 views 9 comments 2 points Most recent by fourplus4 latest comment 02 June, 2020, 11:55 am.https://us.v-cdn.net/6031576/uploads/945/J9N7PKK4EQ5O.jpeg9 comments
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2Six tonics for trace detection yielded less than 10 hermoines? Not to mention the countless potent/…1 comments -
4An error hss occurred with the wireless network. Please try again. Report this error. Restart Th…9 comments
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0WU is unable to track my steps tonight. The "walk 0.25 km" task would not advance. Start…0 comments
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4New ApwbdIII 45 views 5 comments 4 points Most recent by Lycindelle latest comment 02 June, 2020, 06:11 am.I completed the weekend event and collected the rewards. I watched it cycle through the collection…5 comments
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1Working as intended Closed BluesAngry Moderator 45 views 2 comments 1 point Most recent by HPWUrobert latest comment 01 June, 2020, 08:52 pm.@HPWUTeam Hello, When a placed foundable has max foundable, I let it shine until I prestige the pag…2 comments -
0New CavalierMJK Moderator 85 views 5 comments 0 points Most recent by WhizardMom latest comment 01 June, 2020, 04:40 pm.I cannot make any purchases in Diagon Alley, despite having enough currency. This includes any gold…5 comments
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3Unable to tap Foundables and Ingredients on the map and can't expand it. Can't join Wizard ChalengesWorking on a Fix Czestnut Moderator 524 views 175 comments 3 points Most recent by HPWUblue latest comment 01 June, 2020, 10:07 am.iOS 13.3, game ver 2.9.021152553.d212811.a212973 We were a group of 5 players last night, and the…175 comments
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0Hi, I logged in and typical daily calendar popped up, indicating that today's reward was 3 silver k…1 comments
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0New BamBaLamBeti Moderator 39 views 5 comments 0 points Most recent by HPWUblue latest comment 01 June, 2020, 09:05 am.My 2.5km portkey turned into a 1km after I walked off the distance and unlocked it. This is at leas…5 comments
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1anyone else having this? twice in a row have found him in the wild, used potent existumolo and dawd…2 comments