Well, that’s it for me, loved this game from the start but now don’t see the point in carrying on so will uninstall.
I see this as a bit like working hard for months to build something you can take a bit of pride in. Then one day someone tells me they know how to make it look better and makes a mess of it. It never looks quite right ever again, regardless of how much sticky plasters and glue they apply after the event.
Really not worth the bother any more.
Another day without official communication. It seems to me that we're being ditched. Adding 1-star review on PlayStore and urging everyone else on this thread to do the same.
So, I'm going to perhaps look crazy to some people, but as a remedy, I would be happy to simply have THE FIX script run on my account again.
That would give me back the fragments I erroneously spent to get back green stars I lost between THE FIX part 1 and part 2. And I would even come out ahead in some places, but most of those places are irrelevant because they're already on the gold page. It would give me a bunch of extra runestones, but I already have ~2,000 runestones, and perhaps those extra runestones are a fair gift for the situation anyway? In terms of fragments, it wouldn't help me in the places I need the most, because those pages either didn't exist at the time of the snapshot (new Sports page), or my numbers on the are so low that even if they're added back again, they're not that much of a bonus (Weasley shop). My biggest pain point for erroneously spent fragments is that I spent 5 Dumbledore to get a green star that would have come back later in the day anyway. I'm not sure what my snapshot fragment count would be, so I might still come in behind where I should be there, but I'd live with the result.
@HPWUrobert @hpwulola Is it technically feasible to target specific accounts with THE FIX script? As far as I can tell, everything worked fine last week for accounts that were properly targeted by THE FIX part 1 and 2, and also didn't touch anything in the interim. I had been guessing your solution to the issue would be to shut the game off for an hour during the workday so you could simply run it again, thus eliminating it not applying to people on the Knight Bus, or whatever other conditions caused it to miss people.
Many nice words. But I want my fragments back instead the alternative solution thanks.
After reading all of the comments, it's clear that nobody understands what @hpwulola's update means. And this goes back to most of the problems with this game - communication. It's never been great, and I hate that they rely on 3rd parties to give us more information (though I'm grateful for OW's infographics, we should get the full information through official channels first/at the same time), but the communication has been terrible throughout this debacle (especially as they haven't replaced Fazes). I'm thankful to @hpwulola and @HPWUrobert for the information they have given, but it mostly hasn't answered the questions being asked. It's been almost a month since the registry change was announced and it's all been a huge mess since.
The questions that still haven't been answered are:
- Will anybody be getting back any lost fragments?
- Will anybody be getting back any lost green stars?
- What kind of 'make-good solutions' are being considered?
I'm sure there are more questions that people want answers to but I think these are the most important.
Another thing there is a lot of confusion on is who is running the day-to-day of HPWU? I thought it was WB running the game and making decisions, but using Niantic's platform and maybe getting tech support. People use Niantic and WB interchangeably, though, so it would be great for this to be transparent.
I was one of the lucky ones that the fixes worked for, and I ended up with more than I probably should have, but I'm not going to be able to fully enjoy playing until this is completely resolved for everyone and we know that nobody will be messing with our registries again.
I'd like to offer my software development and testing experience to Niantic.
There is no way something like this would have occurred if you actually had a half-decent QA department. Between WU and PoGo, I'm still convinced you don't have one. Something has gone completely wrong with your management, development, and QA, and you need someone to correct this fiasco.
Lvl 53 player here and for the first time demotivated. Seeing everyone in my community gain countless runestones and red books where as I'm only losing hundreds of hard to obtain fragments due to lost stars is a bitter pill to ****.
Thank you, @hpwulola for at least communicating.
However, @kiheikid , the weight of what's on the proverbial roof is heavy enough to destroy the roof. In fact, the whole house may fall, since the foundation is so weak - it is, after all, an HPWU house. Loved your post, and am sorry more won't read the link, which conveys my own bummed feelings very well.
I've suspected this was going to be the result, and it's indicative of the massive size of the programming ****-up.
The hours we spent returning fragments and otherwise playing to advance, are, in a very large part, just GONE! Nothing that you realistically can actually give us to compensate will really do so. The value of what we've now lost, due to the @HPWUTeam's programming errors, is an earned value, different for each one of us, and proportionate to the time we put in to return literally thousands of fragments that are now simply missing and will only be regained through finding and returning them AGAIN, a second time. Honestly, I value my time, and have played this game almost since inception to build a collection and increase my skills as represented by a skill tree. Not sure I want put forth all that effort a second time.
I'm a level 46, grade 15 magizoologist. Nearly all my basic pages were solid gold - or close to it. Nearly all my images on the gold pages had green stars, most of which, with the exception of those placed since the double-whammy, are now gone. And I've got basic pages that should be bronze, thank you very much, and proably silver pages that should be gold, as well, when you consider that one of the errors actually took away four placed images on one basic page, and that is just an example about which I've posted here. There are many other pages in my registry also affected. This is well beyond just frustrating when one thinks of a year of effort playing the game and the ways that progress can be measured.
My wife is a level 38 Magizoologist who is, now, in a number of ways, ahead of me in the game, and she has played far fewer hours than I. This is a direct result of your bashing my registry - the very measure, for me, of what I accomplished in a year of play - in a way that is obviously beyond repair - or at least beyond WB's willingness to do so. Apparently it would take some individual attention that WB is not willing to give.
All this is just not right.
Nothing that WB is going to be willing to do is going to make it so.
While you evaluate what you're going to do to compensate us, @HPWUTeam , I will be evaluating seriously whether I ever play this game again. I quit PoGo to play this game, and I can quit this game, too.
If your compensation is anything that goes to everybody who plays the game, my current thinking is that I'll quit. Such compensation would only be a further insult, perpetuating the gap that you have artificially created between us and the rest of the player base who ended up unaffected by this. The fact that my wife also plays, and didn't get the double whammy like I did would be the only thing holding me back.
It's a crying shame that the @HPWUTeam is driving away - though perhaps unwittingly - the most loyal part of its player base.
One thing is 100% assured - the current 1-year celebration has definitely lost its... brilliance!
My $0.02 worth...
As a software developer the last thing I want is to be answering questions at random times of the day. Actually, I don’t want to be answering questions at all, I just want to be left alone to get on with the job
And when the job is done there will be another job demanding my attention
So leave the developers to do what they do best
And let the customer facing staff field questions because that’s their job, but don’t expect developers to respond, even though they are the ones who really know what the issues are, what causes them, and how to fix them
Frustrating, isn’t it?